Generative Artificial Intelligence Literacy for Faith-Based Social Organizations: A Participatory Digital Governance and Community Empowerment Model

Abstract

The rapid development of generative artificial intelligence (AI) has created new opportunities for social organizations to improve administrative efficiency, public communication, knowledge management, and community services. Nevertheless, the adoption of these technologies requires more than access to digital applications. Organizational users must develop the capacity to formulate effective prompts, evaluate generated information, protect personal data, and maintain accountability for technology-assisted decisions. This community engagement article proposes a participatory capacity-building model to strengthen generative AI literacy among managers of faith-based social organizations. The proposed intervention consists of community needs assessment, AI literacy education, practical workshops, institutional document development, ethical governance formulation, and outcome evaluation. The program integrates technical competencies with organizational learning and responsible technology use. Its principal contribution is the development of an institutional approach that positions AI as a supporting instrument rather than a substitute for human judgment, professional responsibility, or community participation. Evaluation is designed to assess changes in knowledge, practical performance, document quality, and organizational readiness through pre-training and post-training assessments, observation, product evaluation, and reflective interviews. Expected outputs include improved digital competencies, verified administrative documents, and an institutional guideline for responsible AI adoption. Because this manuscript presents a proposed community engagement model, empirical outcomes must be established through actual implementation and systematic evaluation. The framework offers a practical foundation for developing context-sensitive digital transformation initiatives within community-based and faith-based organizations.